This page outlines Claire McPhail Counselling’s policy in relation to the use of social media. As technology develops and changes it may be necessary for this policy to be updated.
Claire McPhail Counselling uses social media platforms to share posts concerning my practice and approach and helpful articles relating to counselling. You are welcome to use your own discretion as to whether you follow the page, however, you do so at your own risk. Social media sites are public spaces and you may compromise your confidentiality by engaging online.
I ask that you do not contact me via messaging on social media sites. I do not monitor these accounts actively and they are not secure. If we have an established client/counsellor relationship, please do not use wall postings, @replies, or other means of engaging with me online. Engaging with me in this way could compromise your confidentiality. If you need to contact me between sessions, the best way to do so is by email or phone.
I do not accept friend requests from current or former clients on my personal social media accounts. Having clients as friends on these sites can compromise confidentiality and our respective privacy and may also blur the boundaries of our therapeutic relationship.
I will not look you up online. Viewing your online activities without your consent could have a negative influence on our therapeutic relationship. If there are things from your online life that you wish to share with me, please bring them in our counselling sessions where we can view and explore them together.
Please do not email me content related to your counselling sessions. In the event that I need to send confidential email communication I use ProtonMail, as this is an encrypted email service.
If you use location-based services on your mobile phone, please be aware of the privacy issues related to using these services.